Terms and Conditions

These Terms and Conditions ("Terms") apply to your use of scale4presence.com and to every purchase of products or services from us. Please read them before you buy. By paying for an order, you accept these Terms.

Who we are

The website scale4presence.com and the Scale4Presence products and services are provided by ALI DEVELOPMENT LLC, a Delaware limited liability company, trading as Scale4Presence ("we", "us", "our").

• Address: 8 The Green, Dover, Delaware 19901, USA
• Email: contact@scale4presence.com

Who can buy

You must be at least 18 years old and able to enter into a binding contract to buy from us. If you buy on behalf of a business, you confirm that you are authorized to accept these Terms on its behalf.

What we sell

We sell educational products and services about growing a presence on Instagram, YouTube and TikTok:

• Ebooks, delivered as digital files.
• Self-paced training, delivered as digital content.
• Micro-services, which are limited pieces of work carried out for you, with a scope agreed in writing before you pay.

We do not sell followers, likes, views, comments or any other form of engagement. We never use bots or automation, and we never ask for access to your accounts.

All products and services are delivered in English.

Descriptions on the website are a summary. The details that apply to your order are the ones confirmed in our email to you before payment.

How ordering works

We do not have an online checkout. Ordering works as follows:

1. You email contact@scale4presence.com saying what you would like to buy.
2. We reply with a confirmation of what is included, the price and, for services, the scope and timing. We also include a secure payment link issued through a PCI DSS certified payment provider. If you are an EU or UK consumer buying digital content, this order email also sets out the request for immediate delivery and the acknowledgement described in our Refund Policy.
3. You pay through that link. Your payment details are handled by a PCI DSS certified payment provider and never reach us.
4. The contract between you and us is formed when your payment is successfully completed.

We may decline an order before payment, for example if a service is not suitable for your situation or if we cannot deliver it. If we cannot fulfil an order after you have paid, we will refund you in full.

Prices and taxes

Prices are in US dollars (USD). Depending on your country, VAT, sales tax or a similar tax may be added at payment, where we or the payment provider are required to charge it. The total you will pay, including any such tax, is shown before you pay. If your card or bank account is in another currency, your bank or card issuer may apply its own conversion rate or fees, which are outside our control.

We may change our prices at any time, but a change will not affect an order for which we have already sent you a payment link, as long as you pay within the validity period stated in our email, if any.

Delivery

Digital products

Ebooks, bundles and training are sent by email, to the address you used to order, within 24 hours of payment, usually the same business day. The email contains the files or the private access links. If you have not received it within 24 hours, please check your spam folder and then contact us.

Services

Micro-services start with a kickoff email from us after payment, asking for the details we need. Once we receive your details, we deliver:

• The Profile Makeover within 3 business days;
• The Social Presence Audit within 5 business days;
• The Content Strategy Sprint within 7 business days.

The scope and deliverables are those agreed in writing by email before payment. Any change to the scope must be agreed in writing by both of us and may change the price or the timing.

License for digital products

When you buy an ebook or training, we grant you a personal, non-exclusive, non-transferable and revocable license to download, read, watch and use it for your own learning and for your own social media accounts, or those of the business on whose behalf you bought it.

You may not, without our written permission:

• resell, rent, lend or give away the product, in full or in part;
• share, upload, post or distribute the files, access links or content, including in groups, forums, file-sharing services or course platforms;
• copy the content into another product, course or publication;
• remove any copyright or ownership notice.

We may revoke the license if you breach these rules. The product remains our property or that of our licensors; you receive a license to use it, not ownership of the content.

Services

We perform services with reasonable care and skill, within the scope agreed in writing. Unless the agreed scope says otherwise:

• a service covers only the accounts, deliverables and number of revisions listed in our email;
• delivery times start when we receive the details we asked for in the kickoff email;
• advice and recommendations are given for you to implement, and you decide whether and how to act on them.

Our services never require access to your accounts. We work from what is public and what you send us, and you apply any changes yourself. You remain responsible for your accounts at all times.

Your responsibilities

You agree to:

• give us accurate and complete information, and tell us promptly if something changes;
• provide what we need to deliver a service within the agreed timing;
• only send us content and materials that you have the right to use, and that do not infringe anyone else's rights;
• follow the terms of service and community rules of Instagram, YouTube, TikTok and any other platform you use, including when applying what you learn from us;
• keep the credentials for your own accounts secure.

No guarantee of results

Our products and services are educational. Growth on social media depends on many factors outside our control, including platform algorithms and policies, your content, your niche, your consistency and your audience. We do not guarantee any particular result, including any number of followers, subscribers, views, engagement, sales or income. Any examples or figures we mention are illustrations and are not a promise that you will achieve the same.

Our content is general information for educational purposes. It is not legal, financial, tax or other professional advice. You should get advice from a qualified professional for your own situation.

No affiliation with the platforms

Scale4Presence and ALI DEVELOPMENT LLC are not affiliated with, endorsed by, sponsored by or connected to Instagram, Meta, YouTube, Google or TikTok. Their names and logos are trademarks of their respective owners and are used only to describe the subject of our products and services. We have no control over their platforms, rules or decisions, including any decision to limit, restrict or suspend your account.

Intellectual property

The website, our ebooks, training, templates, texts, images, videos and other materials are owned by us or our licensors and are protected by copyright and other intellectual property laws. Apart from the license described above, nothing in these Terms transfers any intellectual property rights to you.

Content you send us for a service remains yours. You grant us permission to use it only as needed to perform the service.

Limitation of liability

Nothing in these Terms limits or excludes any liability that cannot be limited or excluded by law, including liability for fraud, or for death or personal injury caused by negligence.

Subject to that, and to the extent permitted by law:

• we are not liable for any indirect or consequential loss, or for any loss of profits, revenue, followers, audience, data or business opportunities;
• we are not liable for any action taken by a social media platform in relation to your accounts;
• our total liability to you for any order is limited to the amount you paid for that order.

The website is provided on an "as is" and "as available" basis. We do not guarantee that it will always be available or free from errors.

Your statutory rights

If you are a consumer, nothing in these Terms affects the mandatory rights you have under the consumer protection laws of the country where you live, including your rights if a product or service is faulty or not as described. Where those laws give you more protection than these Terms, those laws apply. Our Refund Policy explains how refunds and cancellations work.

Governing law and disputes

These Terms and any dispute arising from them are governed by the laws of the State of Delaware, United States, without regard to its conflict of law rules, and the courts located in that state have jurisdiction.

If you are a consumer living outside the United States, including in the European Union or the United Kingdom, you also keep the protection of the mandatory provisions of the law of your country of residence, and you may bring proceedings in the courts of your country where the law allows it.

If you have a problem, please contact us first. Most issues can be resolved quickly by email.

General

• If any part of these Terms is found invalid or unenforceable, the rest remains in effect.
• If we do not enforce a right immediately, we have not waived it.
• You may not transfer your rights under these Terms without our written consent. We may transfer ours to a business that takes over our products or services, without reducing your rights.
• These Terms, together with our written order confirmation, our Privacy Policy and our Refund Policy, form the entire agreement between you and us for your order.

Changes to these Terms

We may update these Terms from time to time. The version that applies to your order is the one in force when you pay. The date at the top of this page shows when the Terms were last updated.

Contact

For any question about these Terms or your order, email contact@scale4presence.com.